4 Benefits to Outsourcing your IT Support | Green Duck Blog

4 Benefits to Outsourcing your IT Support

By Sebastian Nash

4 Benefits to Outsourcing your IT Support

As technology continues to change the way we work, organisations today are under more and more pressure to manage their IT. Here are 4 reasons why outsourcing your IT could do more than just relieve stress…

1. Control Costs

The costs of employing and maintaining your own IT team can quickly spiral if not kept a close eye on. With recruitment costs, ongoing training, sickness and holidays, the pennies and pounds can soon add up. By outsourcing, you can control costs and have a clear roadmap of how they may go up or down over time.

2. Reduce Risk

Most companies will have an element of critical reliance on their IT infrastructure and systems. Relying on your in-house team, while sometimes convenient, might not always be the answer. It can be difficult to ensure that a single person or small team have enough exposure to updates, new products or emerging threats. In addition, you may have to factor unplanned sickness into your daily support.

By outsourcing your IT team, you can utilise their knowledge and experience as well as rest easy knowing that you’re covered, even in a crisis.

3. Boost Productivity

Some organisations prefer to keep costs down by delegating the responsibility of maintaining their IT to one or more staff who have some degree of IT knowledge. While this may sound like a good idea, it’s worth considering how much time they’re spending resolving IT issues instead of other duties. Outsourcing management of your IT will free up productivity time and allow your team to focus on areas that can help your business grow.

 4. Added Value

An IT service provider will likely work with a wide variety of organisations and will have experienced a large number of projects and incidents over the years. This knowledge can be incredibly valuable and can enable them to provide advice and recommendations on making improvements that you might not have considered before. This might include cloud solutions, mobility or cybersecurity testing.

If you’d like to learn more about how outsourcing your IT support could benefit your business, give us call on 01284 700015 or email quack@greenduck.co.uk


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